The engine underneath your BI engine
Once you have Biz$core up and running, how do you keep it that way? BizManage is an SLA based managed solution model that turns us into an extension of your IT ops organisation. We do the hard work and the home work to keep your Biz$core installation functioning smoothly as well to power it with all the latest BI technology innovations.
For the bank to extract value from your BI solution, upon deployment, incremental data from a multitude of transaction systems needs to be updated every day to power the BI solution. Small enhancements that change the way data is structured in the transactional system can cause failures in the BI solution if the corresponding changes are not made in the BI solution as well. The number of moving parts being so high, it is imperative that the bank have an Operations team that monitors and ensures the loads and refreshes are successful.
BizManage is an optional service offering that acts as an extension of your IT operations team. The product that has been deployed will need to be constantly monitored for ensuring optimum technical performance. This includes constant monitoring for successful ETLs, BI refreshes, on-going maintenance, Hardware/Software migrations/upgrades, Performance monitoring and performance improvement activities. Despite not consuming the Bizmanage offering, you will need to build internal/external capabilities to manage this scope of activity. As the makers of the product, we are in a unique position to offer this as an optional service as a shared service across multiple clients.
BizManage Activities
For the bank to extract value from your BI solution, upon deployment, incremental data from a multitude of transaction systems needs to be updated every day to power the BI solution. Small enhancements that change the way data is structured in the transactional system can cause failures in the BI solution if the corresponding changes are not made in the BI solution as well. The number of moving parts being so high, it is imperative that the bank have an Operations team that monitors and ensures the loads and refreshes are successful.
BizManage is an optional service offering that acts as an extension of your IT operations team. The product that has been deployed will need to be constantly monitored for ensuring optimum technical performance. This includes constant monitoring for successful ETLs, BI refreshes, on-going maintenance, Hardware/Software migrations/upgrades, Performance monitoring and performance improvement activities. Despite not consuming the Bizmanage offering, you will need to build internal/external capabilities to manage this scope of activity. As the makers of the product, we are in a unique position to offer this as an optional service as a shared service across multiple clients.
BizManage Activities
- Monitor source data feeds on a daily basis to manage:
- Source data quality
- Data integrity
- Minor patches to adjust for underlying source system changes
- Data adapters’ performance as the data in bank’s systems keeps increasing
- Monitor ETLs that load source system data into staging areas, data repository and Biz$core data marts (if applicable)
- Ensure daily successful population of the data repository components
- Tune repository performance as bank data and number of Biz$core users increase
- Manual interventions to safeguard against unforeseen data inconsistencies
- Implement minor patches and/or workarounds for interruptions/roadblocks in Biz$core system usage
- Define and implement the processes necessary for iCreate to provide the BizManage Services from off-shore on an on-going basis.
